ERP vs. CRM?

If your organization has previously implemented an ERP solution and you've held the belief that it will be the only system used within the company, you may want to consider what a sub-module of the ERP system is CRM and how to utilize it. The truth is that CRM is an entirely separate type of software system, and in a significant number of companies worldwide, ERP and CRM work in parallel, exchanging data to automate processes within the company.

11 November 2023