What Do Coffee and Business Software Have in Common?

Like with anything you grow to appreciate, I went deep. A new machine at home. Then a separate grinder. Then another one just for single doses. You get the idea.

Turns out, there are countless variables that shape the taste in a single cup: the bean type, roast profile, grind size, how recently it was roasted, whether you pre-infuse, water temperature… and that’s just one drink.

Now imagine something far more complex — like managing a business.

Successfully implementing business software requires the same attention to detail and care. You need a flexible and robust system, patience from both sides, careful planning, and a deep understanding of the company’s specifics — across departments and roles.

And, just like with coffee, time matters. Not only for implementation, but also for fine-tuning the system during the first months of use.

We often hear the same line from potential clients:
"I don’t believe in business software. We’ve tried 2, 3, even 5 systems… and eventually we always end up back in Excel."

When we dig deeper, the story behind that frustration is always the same:
The system just couldn’t meet the company’s needs.
Or — to borrow a metaphor — someone served American drip coffee to a team that only drinks espresso.

At nZoom, we perform well above the industry average when it comes to successful system implementation. One of the reasons is that we only take on projects when we believe we can genuinely help.

It’s not about pushing software — it’s about fitting the right tool to the right people.
Just like coffee.

At our office, we know how to make a great espresso — and how to implement software that fits like a glove.

So if you're looking to digitize your processes or replace your current system with something that truly works, come visit us.

The coffee will be ready in minutes.

As for the software — we'll first sit down together and see whether we’re the right fit for each other.

Author: Julian Calderon