- Coordinating several people who have to take measurements at multiple addresses every day according to customer requirements can be a source of constant issues.
- Pricing and bidding for windows and blinds is based on customer specifics. And while the systems can give a budget for window frames production, for blinds/mosquito screens things depend on many conditions - fabric category, dimensions, etc. We add to them various types of discounts and work with partners. If the process is not automated, pricing errors are inevitable.
- Timing versus (advance) payment and production scheduling is a dynamic process, and doing it manually using Excel requires dedicating people to do just that (loss of efficiency).
- Installation and construction activities are often part of the commitments made to the client - follow-up, generation of the necessary documents and reporting of the completed work, especially during the active summer season, leads to serious tensions in the team.