Privacy policy

This website (“Website”) is owned and operated by BGService OOD. We understand that as a visitor to our website, you may have questions about the information you provide to us and how we process it.

As we respect your right to privacy of your personal information and data, with this Privacy Policy we would like to explain what information we collect on the Website and how we use it. This Privacy Policy applies only to information collected through this Website and does not apply to information collected and processed by BGService on the basis of other lawful means subject to other types of regulation.

Information that we collect

In case you have chosen to register on our website and use the contact forms provided, you are required to supply some personal data such as name(s), telephone number, e-mail. The information collected is processed by BGService solely for the purpose of providing the services you have requested, the requests/orders you have submitted and contacting you as our customers.

You are under no obligation to, and we do not require you to, register or provide personally identifiable (personal) information to view our Website or to access most of its content.

Your Rights

You have the following rights:
  • Right of access to your personal data processed by BGService OOD;
  • Right to request appropriate correction, deletion or blocking of your personal data and the right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;
  • Right to be notified before your personal data is first disclosed to third parties or used on their behalf for direct marketing purposes and to be given the opportunity to object to such disclosure and use;
  • The right to refuse the processing of your personal data for direct marketing purposes.

If you would like to exercise your right to access or correct your personal data, you can contact us in a way that is convenient for you.

We collect and share personal information in the following ways:
  • Through the contact form to deal with enquiries from our customers and/or registered users of the website;
  • Via an online chat with a BGService employee
  • through e-mails sent to
The e-mail you provide is used for the following purposes:
  • To identify your requests submitted through the contact form or other online customer service channel.